Clear payment terms for platform fees, ad spend, and billing events.

1. Overview

AdsMG AI is a software platform that provides tools for campaign creation, optimization, landing page workflows, reporting, and related advertising operations. Payments made to AdsMG AI are for platform usage, AI-assisted features, and related services only.

This policy should be read together with our Terms and Conditions, Refund Policy, and Cancellation Policy. Payments do not guarantee ad delivery, approval, lead volume, revenue, rankings, or other commercial results.

2. Payment Types

3. Payment Methods

We accept supported payments through secure third-party payment gateways such as Razorpay and PhonePe. Available payment methods may include:

• UPI
• Netbanking
• Credit and debit cards
• Eligible wallets

Specific methods may vary by transaction amount, geography, device, gateway availability, fraud screening, and the rules of our payment partners.

4. Billing Model

AdsMG AI operates on a prepaid model. Depending on your plan, you may purchase a subscription, credits, usage capacity, or another advance-paid offering before accessing paid features, campaign execution, or related services.

Unless we explicitly agree otherwise in writing, charges are due in advance and services may be paused, limited, or withheld until payment is completed and successfully authorized.

5. Refund Policy

Payments are generally non-refundable once services have been used, credits have been consumed, or campaigns have been executed. However, we may review and approve refunds for the following limited cases:

• A duplicate payment was processed for the same order, invoice, or renewal.
• A technical payment error caused an incorrect charge or a completed debit without the intended service being credited.
• A transaction failed or remained incomplete, but the amount was still deducted and the failure is verified.

The following are generally not eligible for refund:

• Platform services, subscriptions, campaign tools, or credits that have already been used, consumed, activated, or executed.
• Campaign work, automation, or advertising activity that has already started or been launched.
• Requests based only on performance dissatisfaction, business outcomes, lead quality, conversion rate, or unmet expectations about results.
• Advertising budgets already committed to or spent on Google Ads, Meta Ads, or other third-party media platforms.
• Applicable taxes, gateway costs, banking charges, or other third-party processing costs that are not recoverable to AdsMG AI.

6. Cancellation and Expiry

• You may cancel a subscription at any time before the next renewal date to stop future recurring charges.
• Unless stated otherwise in a written plan or offer, cancellation becomes effective at the end of the current paid billing cycle.
• Prepaid credits remain valid for the period communicated at the time of purchase, on the invoice, in the plan details, or inside the product experience.
• Expired, promotional, or plan-specific credits may lapse according to the terms presented at purchase and may not be redeemable for cash.

7. Pricing Changes

AdsMG AI reserves the right to modify pricing, plan features, credit values, package structures, or billing mechanics at any time with prior notice where reasonably practicable or where required by law.

Pricing changes may take effect on a future billing date, renewal date, product update, or new purchase event, and do not automatically change fees already validly charged for a completed billing period.

8. Taxes

Unless stated otherwise at checkout or on an invoice, prices may be exclusive of applicable taxes. Goods and Services Tax (GST) and other legally required levies may be charged in accordance with Indian tax regulations.

You are responsible for providing accurate billing and tax details where required. If tax treatment changes because of your location, entity status, or regulatory updates, we may adjust future invoices accordingly.

9. Failed or Disputed Payments

If a payment fails, is reversed, is charged back, or becomes the subject of a dispute, AdsMG AI may pause account access, withhold service delivery, reverse credits, suspend campaign execution, or require an alternative verified payment method before restoring service.

We reserve the right to review account activity, supporting records, gateway responses, and campaign history before resolving any dispute. For billing questions or payment complaints, contact hello@adsmg.ai.